FAQ


What do you put inside the dog treats?

  • All our dog treats are made with one or two ingredients. With human-grade quality meats, fresh fruits and vegetables. We NEVER add artificial flavorings or preservatives. 
  • No preservatives = shorter shelf life, but healthy for your fur baby

 

How long does the treats last?

  • Our treats has a recommended one-month shelf life. Some treats have longer shelf life than other, so please refer back to package label for more accurate information
  • Up to three-months if kept in fridge/freezer

 

Pickup instructions 

  • Pickup at South Shore - Shop Keiko 
  • When the order is ready, you will receive a "Ready to Pickup" email or text message 
  • Order must be picked up within one-week of receiving pickup notification

 

Do you accept returns?
  • Unfortunately, we do not accept returns. Please contact us at chopchopchews@gmail.com if something is wrong with your order/product. 

 

Where do you ship to?

  • We ship to the United States only 

 

What carrier do you use?

  • We use USPS and UPS as our shipping partners

 

How long is your process time?

  • Currently 1-5 business days

 

How long does it take for my package to arrive?

  • About 2-10 business days. Please keep in mind that is only an estimate time and weather conditions may affect delivery

 

Do you offer wholesale?

  • Yes, please contact us at chopchopchews@gmail.com for inquires